Privacy Policy
Oswal Jewels (Eesha Gold LLP) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using this website you agree to the practices described here.
Information we collect
- Enquiries & appointments: name, phone, email and any message you send when booking an appointment or enquiring about a piece.
- Orders: name, contact details, shipping address and order contents when you make a purchase. Payment is processed by our payment provider — we do not store card details.
- Newsletter: your email address, if you subscribe.
- Usage data: anonymous analytics (pages viewed, device type) collected only with your consent.
How we use your information
- To respond to enquiries and confirm appointments.
- To process, fulfil and support your orders.
- To send you updates and offers, where you have opted in.
- To improve our website and services.
Sharing
We never sell your data. We share it only with service providers who help us operate — such as our payment gateway, email and hosting providers — and only as needed to deliver our services, or where required by law.
Cookies
We use essential cookies to run the site (for example, remembering your theme and cart) and, with your consent, analytics cookies to understand how the site is used. You can decline analytics via the consent banner or your browser settings.
Data retention
We keep personal data only as long as necessary for the purposes above or as required by law, after which it is securely deleted.
Your rights
You may request access to, correction of, or deletion of your personal data. To do so, or for any privacy question, contact us at +91 94484 93276 or visit us at 726, 6th Division, Mandipet (beside Central Bank of India), Davangere, Karnataka 577001.
Last updated: this policy may be revised from time to time; please check back for updates.